Here are the main Dynamics CRM products:

1. **Dynamics 365 Sales**: Formerly known as Dynamics CRM, Dynamics 365 Sales helps organizations manage their sales processes more effectively. It includes features for lead management, opportunity tracking, sales forecasting, and pipeline management. Integration with LinkedIn Sales Navigator enhances social selling capabilities.

2. **Dynamics 365 Customer Service**: This CRM product focuses on providing exceptional customer service experiences. It includes tools for case management, knowledge base, service scheduling, and customer service analytics. Omni-channel capabilities allow businesses to engage customers across various channels such as chat, email, social media, and phone.

3. **Dynamics 365 Field Service**: Designed for organizations that provide field service operations, Dynamics 365 Field Service helps manage work orders, scheduling, resource management, and mobile access for technicians. It improves efficiency and customer satisfaction through optimized scheduling and real-time updates.

4. **Dynamics 365 Marketing**: Dynamics 365 Marketing enables businesses to create and execute marketing campaigns across multiple channels, including email, web, social media, and events. It includes tools for customer segmentation, campaign management, lead scoring, and marketing analytics to measure campaign effectiveness.

5. **Dynamics 365 Customer Insights**: This CRM product focuses on providing a unified view of customer data from various sources. It uses AI-driven insights to analyze customer interactions and behaviors, helping businesses understand customer needs and personalize engagements.

6. **Dynamics 365 Commerce**: Formerly known as Dynamics 365 Retail, this CRM product is designed for retail businesses. It includes features for point of sale (POS), merchandising, store operations, e-commerce integration, and customer loyalty programs. It helps retailers deliver seamless shopping experiences across physical and digital channels.

7. **Dynamics 365 Project Service Automation**: This CRM product focuses on managing project-based businesses. It includes tools for project planning, resource scheduling, time and expense management, and project profitability analysis. It helps organizations deliver projects on time and within budget.

8. **Dynamics 365 AI for Sales**: This product leverages AI capabilities to provide predictive insights and recommendations for sales teams. It analyzes customer interactions, identifies trends, and suggests actions to improve sales performance and customer relationships.

These Dynamics CRM products are part of the broader Dynamics 365 ecosystem, offering integration with other Microsoft products such as Office 365, Power Platform, and Azure. They are designed to help businesses optimize customer relationships, improve operational efficiency, and drive business growth through enhanced customer engagement and insights.